Unified information Systems

Enterprise Document Management

Enterprise Document Management (EDM) solutions help customers address their document management challenges by providing a common platform that unifies people, processes, and content.

Relying on paper documents inhibits the acceleration of business processes – whether the documents are invoices, forms, contracts, or countless other types of records that typically flow through an enterprise. The net result is poor information availability, processing delays, reduced customer satisfaction, and lost opportunities.

 

Scanning and imaging solutions transform paper documents into electronic images and metadata that can be further managed by the EDM platform. Once documents have been imported into a database repository, they can be:

  • Easily searched, retrieved, and shared
  • Protected by restricting access to specific users or groups
  • Routed through a business process workflow
  • Linked to structured data records in enterprise applications such as ERP, financial, or HR systems
  • Archived as a business record

EDM supports common scanning and imaging applications such as invoice processing, claims processing, loan processing, records management, and plant and facilities management.    EDM delivers complete scanning and imaging solutions through tight integrations with leading best-of-class scanning and imaging vendors. Current deployments scale from casual workgroups to production-level environments that process hundreds of thousands of incoming paper documents, faxes, and forms on a daily basis. By efficiently capturing documents from remote offices, customers can eliminate the costs and delays associated with shipping paper documents. Once they capture documents as electronic images, scanning and imaging solutions leverage image pre-processing features to enhance readability and advanced OCR engines to extract data. Operators using a streamlined interface can rapidly perform additional indexing and quality assurance.